UCare Prepaid Reloadable Card is a Rupee denominated magnetic strip reloadable prepaid card powered by VISA and NSDL Payments Bank. It is an easy, convenient & secured mode of payment.

• Better alternative for Cash.
• It can be used for Shopping Outlets, online portals and for cash withdrawal at ATMs.
• Wide accessibility at more than 5 million+ Merchant locations, around 1.5 Lac ATMs and over 10,000 online websites.
• Easy loading Upto INR 2,00,000/-
• Reload facility available.
• No need to open a Bank account.
• Easy tracking of spends using the dedicated UCare App.

These are Insta cards and hence cannot be personalised.

These cards are issued by our Corporates partners to their employees as a part of their payment programs or individual user can buy this card with the health package from our website https://www.ucare.co.in/plan/card

• In case if the card is lost or stolen, the Cardholder can apply for duplicate/replacement* card by placing a request at contactus@ucare.co.in
• Post the request placement, it will take 5-7 working days for the card to be delivered at your communication address.
*Charges as applicable

The Reloadable Prepaid card comes with a validity of 5 years.

Your card will be activated with the loaded amount within a few hours after UCare has received clear funds from you. Once activated, the card is ready for use.

There are several possibilities:
• Your card has not been activated
• The amount of the purchase exceeds the available balance
• Your card has expired
• Your card has been reported lost or stolen
• You have entered your PIN incorrectly
• Any other technical issues.

You may check all your transaction details by using the dedicated UCare Health App.

Yes, you will receive an SMS on your registered mobile number for all the transactions made. Make sure to update your contact details to avail this facility.

Yes, you can write us regarding mobile no change request at contactus@ucare.co.in

• Card Replacement: Rs. 250+GST
• PIN reissuance: Rs. 25+GST
• ATM cash withdrawal Rs. 20+GST
• ATM Balance enquiry: Rs. 20+GST
• ATM Mini Statement: Rs. 20+GST

APIN(ATM Personal Identification Number) is a 4 digit unique password required to authenticate ATM & POS transactions from your card. Never share this with anyone.

• You can reset your PIN using our UCare app.
• Or make a request for PIN re-issuance at contactus@ucare.co.in

UCare Reloadable Prepaid Card comes with PIN based authentication for all Merchant based transactions and is powered by VISA PaySecure for all your online purchases. Hence, the card cannot not be misused by anyone else even if it is lost.

Verified by Visa provides extra peace of mind for online shoppers. It is a password-protected authentication system designed to confirm the identity of the cardholder when a Visa card is used online. It is an online authentication mechanism which will ensure you enter the unique password set by you everytime to complete the transaction. This will ensure the card is not misused in case it is lost or misplaced.

There is no minimum amount however the maximum amount that can be loaded in a day is Rs.2,00,000 per card (Condition apply)

The minimum spend limit is ₹49.

Yes, the UCare GPR cards are reloadable in nature and can be loaded only by the Corporate that has issued it to the user. The card holder cannot load his / her personal funds on it.

There is no restriction on the number of re-loadings on a card. However, the balance on the card cannot exceed INR 2,00,000/- at any given point of time.

Check the balance in UCare App
Check balance at any ATM machine
Check balance without logging in at https://prepaid.nsdlbank.co.in

UCare Prepaid Reloadable Card can be used at ATMs for cash withdrawal, all merchant locations displaying VISA logo and for online transactions. It can also be customized as per the Corporate's requirement.

Yes, the UCare Prepaid Reloadable Card comes with ATM withdrawal facility.

You can use Prepaid Reloadable Card at Shopping Outlets and for making online payments.

The daily limits for cash withdrawal is INR 1,00,000/- and for purchase transactions it is INR 2,00,000/- subject to available balance on the card and regulations by RBI.

The UCare Prepaid Reloadable Card is in INR currency and is meant to be used only in India.

No, there is no limitation on the number of times the Card can be used.

You may request for a replacement card and get the balance transferred in it.

No, there is no requirement to maintain a minimum balance on the Card. The entire balance on the Card can be used.

Yes, the balance in the card must not exceed INR 2,00,000 at any given point of time.

Yes, in a financial year the overall load must not exceed INR 60,00,000/- or any such limit that is fixed by the NSDL Bank as per the guidelines of Reserve Bank of India.

In such situation the transaction will get declined, we suggest you to check with the Merchant for part payment using the UCare GPR card and the balance through some other mode of payment.

The loss of the card can be reported to the corporate/customer care and a replacement card can be requested. A replacement card will be issued and the amount will be transferred to the replacement card. Replacement charges of Rs. 250 plus GST will be levied.

There are several possibilities:
• Your card has not been activated
• The amount of the purchase exceeds the available balance
• Your card has expired
• Your card has been reported lost or stolen
• You have entered your PIN incorrectly
• Any other technical issues.

You may request for a replacement card and get the balance transferred in it.

This purely depends on the refund policy of the concerned Merchant, you will have to get in touch with them for the same.